Question 1 What is the most convenient and commonly used method your facility uses when placing product orders? Always Use Sometimes Use Never Use Telephone: Fax: E-mail: eCommerce: Question 2 When ordering by telephone was the Hobbs Medical Customer Service Representative... Exceptionally Very Fairly Not Courteous: Helpful: Knowledgeable: Question 3 Should a backorder situation occur, does your Customer Service Representative indicate when the product will be shipped and offer alternate product choices if needed? Always Sometimes Never Question 4 Is your customer information taken and processed in an efficient and timely manner? Always Sometimes Never Question 5 Does a Customer Service Representative confirm your fax orders in a timely manner? Always Sometimes Never Question 6 Is your Hobbs Medical order received... Always Sometimes Never Complete as Ordered: Shipped as Requested: Shipping Box Intact: